Last updated: 15 May 2026

This Privacy Policy explains how personal data is collected and processed through the website elviraarkhipova.ru when you use the contact form, request a consultation, or contact psychologist Elvira Arkhipova through the communication channels listed on the website.

This policy is intended for visitors and clients from any country. If the data protection laws of your country, state, province, or region give you additional rights, those rights also apply.

1. Who controls your personal data

The website is operated by Elvira Niyazovna Arkhipova.

Contact email: arkhipovapsy@yandex.ru

2. What personal data may be collected

When you contact me through the website, email, messenger, phone, or another communication channel, I may collect and process the following information:

— your name;

— your phone number, email address, messenger username, or other contact details;

— your preferred way of communication, such as WhatsApp, Telegram, email, or phone;

— the text of your message or a short description of your request;

— information needed to arrange a consultation, such as your time zone, preferred time, or preferred communication format;

— technical information related to website security and analytics, where such tools are used, such as IP address, browser type, device type, pages visited, traffic source, session duration, cookies, and similar technical identifiers.

3. Sensitive information

Because this website is related to psychological consultations, your message may voluntarily include sensitive information about your emotional state, health, relationships, personal life, family situation, work difficulties, past experiences, or other personal circumstances.

Please share only the information that is necessary for the first contact. You do not need to describe your situation in detail before the first consultation.

By submitting such information through the contact form, email, messenger, or another communication channel, you give your explicit consent for this information to be processed only for the following purposes:

— to understand the general nature of your request;

— to respond to you;

— to arrange an initial consultation;

— to provide psychological services if you decide to start working with me;

— to keep necessary professional and administrative records where applicable.

Sensitive information is not used for advertising, profiling, resale, automated decision-making, or disclosure to third parties for their own marketing purposes.

4. Why personal data is processed

Your personal data may be processed for the following purposes:

— to respond to your request;

— to contact you through the communication channel you selected;

— to arrange an initial consultation or further sessions;

— to provide psychological services, if you decide to start working with me;

— to keep necessary communication, professional, and administrative records;

— to maintain website security and improve the website experience;

— to understand which pages and content are useful to visitors;

— to evaluate the effectiveness of advertising and website content;

— to comply with applicable legal, professional, or administrative obligations.

I do not send promotional messages unless you have separately agreed to receive them.

5. Legal basis for processing

Depending on your country and the applicable data protection laws, personal data may be processed on one or more of the following grounds:

— your consent;

— your explicit consent for sensitive information that you voluntarily provide;

— the need to respond to your request before entering into a service relationship;

— the need to provide psychological services if you become a client;

— legitimate interest in responding to inquiries, maintaining communication, protecting the website, understanding website performance, and managing professional activity;

— compliance with applicable legal obligations.

6. Contact form data

When you submit the contact form, the information you provide is used only to respond to your request, contact you through the selected communication channel, arrange a consultation, and provide psychological services if you decide to work with me.

The contact form may ask for your name, contact details, preferred communication method, and message.

Please do not include more personal information than is necessary for the first contact.

7. Communication channels

If you choose to communicate through WhatsApp, Telegram, email, phone, or another external service, your data may also be processed by that service according to its own privacy policy and technical rules.

Please keep this in mind when choosing how to contact me. Online communication cannot be guaranteed to be completely risk-free, although reasonable precautions are taken to protect your information.

8. Cookies and analytics

This website uses cookies and similar technologies.

Cookies are small files or identifiers stored on your device when you visit a website. They help the website work correctly, remember basic technical settings, understand how visitors use the website, and improve the website experience.

This website may use the following types of cookies:

— Necessary cookies

— These cookies are required for the website to function correctly. They may be used for basic website operation, security, form submission, page loading, and remembering technical preferences. The website may not work properly without them.

Analytics cookies

Analytics cookies help understand how visitors use the website: which pages are visited, how visitors move through the website, which traffic sources bring visitors, and whether the website works correctly on different devices.

This information is used to improve the website, understand which pages are useful to visitors, and evaluate the effectiveness of advertising and website content.

The website may use analytics tools such as Yandex Metrica or similar services. These tools may collect technical and usage information, such as page views, traffic sources, approximate location based on IP address, device type, browser type, session duration, and interactions with website elements.

Analytics data is used in an aggregated or depersonalized form where possible. It is not used to identify you personally as a therapy client.

Advertising analytics

If advertising analytics is used, it may help understand which advertising campaigns lead visitors to the website and which pages are effective.

We do not sell your personal data.

We do not share your personal data with third parties for their own marketing purposes.

We do not use the information you provide in the contact form for resale, automated decision-making, or profiling that produces legal or similarly significant effects.

Contact form data and analytics data

Information that you submit through the contact form is separate from website analytics data.

Contact form data may include your name, contact details, preferred communication method, and the message you choose to send. This information is used only to respond to your request, contact you through the selected communication channel, arrange a consultation, and provide psychological services if you decide to work with me.

Website analytics data is used to understand and improve the website. It is not used to analyze the content of your psychological request.

How to manage cookies

You can manage or block cookies through your browser settings. Most browsers allow you to delete cookies, block cookies, or receive a warning before cookies are stored.

Please note that blocking some cookies may affect how the website works.

If Yandex Metrica is used on this website, you may also be able to use Yandex’s own opt-out tools or browser settings to limit analytics tracking, depending on your browser and device.

The types of cookies and analytics tools used on this website may change from time to time. If significant changes are made, this Privacy Policy will be updated.

9. Sharing personal data with third parties

I do not sell your personal data and do not share it with third parties for their own marketing purposes.

Your data may be processed with the help of service providers that are necessary for the website, communication, analytics, scheduling, or professional administration to work. These may include hosting providers, website platform providers, form services, email services, messengers, analytics tools, scheduling tools, or payment tools where applicable.

Personal data may also be disclosed if required by applicable law, a lawful request from competent authorities, or if disclosure is necessary to protect vital interests, safety, or legal rights.

10. International data transfers

If you contact me from another country, or if the communication tools and technical services used by the website operate internationally, your personal data may be transferred to and processed in countries other than your country of residence.

This may include transfers to countries that have different data protection rules from your country.

In such cases, reasonable steps are taken to protect your personal data in accordance with applicable data protection requirements.

By submitting the contact form or sending me a message, you understand that your personal data may be processed through such international communication and technical services for the purpose of responding to your request, arranging a consultation, and providing psychological services if you decide to work with me.

11. Information for visitors from the European Economic Area, the United Kingdom, Switzerland, the Americas, and Asia

If you are located in the European Economic Area, the United Kingdom, Switzerland, the United States, Canada, Brazil, another country in the Americas, or a country in Asia, you may have additional privacy rights under the data protection laws of your country, state, province, or region.

These rights may include the right to:

— request access to the personal data held about you;

— ask for inaccurate or incomplete data to be corrected;

— ask for your personal data to be deleted;

— withdraw your consent where processing is based on consent;

— object to certain types of processing;

— restrict the processing of your personal data in certain cases;

— request information about how your personal data is collected, used, stored, transferred, and disclosed;

— request a copy of your data in a portable format, where applicable;

— file a complaint with the relevant data protection authority in your country or region.

If you are a resident of a jurisdiction that provides a right to opt out of the sale or sharing of personal data, please note that I do not sell or share personal data as these terms are commonly understood under consumer privacy laws. If this ever changes, this policy will be updated and an appropriate opt-out method will be provided.

If your country’s law requires separate consent for sensitive personal data, your voluntary submission of information about your emotional state, health, relationships, personal life, or psychological difficulties is treated as your explicit consent to process that information only for the purposes described in this policy.

12. How long personal data is kept

Personal data is kept only for as long as necessary for the purposes described in this policy: responding to your request, arranging or providing services, maintaining necessary records, and complying with applicable legal, professional, or administrative obligations.

If you do not start consultations, your contact request will not be kept longer than necessary.

You may also ask for your data to be deleted, unless there is a legal, professional, safety-related, or administrative reason to keep it.

13. Data security

Reasonable technical and organizational measures are used to protect personal data, including limited access to information, secure communication where available, website security measures, and regular updates of the services used.

However, no website, messenger, email service, or online communication channel can guarantee absolute security.

14. Children and minors

The website and contact form are intended for adults.

If you are under the age of majority in your country, please contact me only with the involvement and consent of your parent or legal guardian.

15. Emergency situations

This website and the contact form are not intended for emergency psychological, medical, or crisis support.

If you are in immediate danger or need urgent help, please contact emergency services, a local crisis hotline, or another urgent support service available in your country.

16. Changes to this policy

This Privacy Policy may be updated from time to time.

The current version is always available on this page.

17. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

Elvira Niyazovna Arkhipova

Email: e9276773235@gmail.ru